Privacy Policy for [ EKSHIFLY ]
Last updated: [ 1-1-2024 ]

Thank you for the [ EKSHIFLY ] website and application, which is distinguished by the ( Refilex ) company, the [ EKSHIFLY ] website and application referred to here as (“we” or “us”). This Privacy Policy produces how we collect and disclose your personal information when you use our mobile application. By using our services, you agree to the terms described in this policy.

  1. Information we collect
** a. personal information **
- Contact Information: We collect your name, email address, phone number, age, and other contact details to account for and manage your account.
- Health Information: To provide appointment request services, the posting may collect information related to your appointments, such as your medical history, current medications, and other details relevant to your appointments.

** B. Usage information **
- Log Data: We collect information about your interactions with the Site or App, including the pages you visit, features you use, and other statistical data.
- Device Information: We may collect information about your device, such as the software device type and unique device identifiers.

  2. How your information is used
We used the information collected for the following purposes:
- Facilitating appointments: to connect patients with doctors, pharmacies, hospitals, laboratories, medical imaging centers and specialists to book appointments.
-Communication: Important reminders, notifications, and updates on your changes.
- Improving services: Improving services for the user and improving the functionality of the website and application and the user experience.

3. Data exchange and disclosure
We must share your information with third parties under the following circumstances:
- With your consent: We may share your information with your consent when you want to make an appointment with a doctor.
- Service Providers: We may contribute to providing external services to assist with the functionality of the Site or Application, and they may have access to your information.
- Already registered: We may disclose information lawfully or voluntarily to applicable laws and regulations.

  4. Data information
We take very careful measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the Internet can be guaranteed to be completely secure.

  5. Your choices
You have the right to:
- Access, update or delete your personal information.
- Opt out of certain communications and features.

  6. Changes to the Privacy Policy
We must update this Privacy Policy periodically. This is to ensure the quality of the site and services provided through the [ EKSHIFLY ] website and application, and by using our services, you agree to the terms described in this policy.

  7. Contact us
If you have any questions or inquiries regarding this Privacy Policy, please contact us at [email protected]